DungeonFog Support

Welcome to our new HelpDesk

If you are unable to find what you are looking for, please join us on Discord or email us at support@dungeonfog.com.

** Frequently Asked Questions(FAQ) **

** For Deios support, click here **


Support Articles

General Support articles for the Battlemap Editor


If you are new to the application or are looking to learn more about the application and what you can do, please check out our tutorial seciton or our YouTube playlist.


Software System Requirements

Battlemap Editor

OS Support

  • Windows 10
  • Ubuntu 22.04.2 LTS
  • macOS High Sierra

Browser Requirements

  • 8 GB System RAM
  • Chrome or Firefox
    • WebGL2 support required.
  • Window Dimensions - 1280 x 720
  • An Internet connection
    • Note - Temporary loss of Internet will not interfere with map editing.

Supported Addons

  • Lastpass
  • uBlock Origin

Addons to Disable

  • Adblock Plus
  • ExpressVPN (VPN is fine, just not its associated browser plugin)
  • Greasemonky


Windows/Linux System Requirements

  • Windows - Windows 10 with latest updates
  • Linux - Ubutu 20.04 LTS (virtualization not supported)
  • CPU - Intel Haswel/AMD FX-6XXX or equivalent
  • RAM - 8 GB RAM
  • Graphics - Nvidia GeForce GTX 950m (Recommended - Nvidia GeForce GTX 1060 6GB)
    • Shader Model - 5.0
  • Diskspace - 300 MB (additional space for maps is required)

Mac System Requirements

  • macOS - Big Sur 11.2.3
  • CPU - Intel i5 2017
  • M1 - Supported via Rosetta 2, native support in development
  • RAM - 8 GB RAM
  • Graphics - Intel HD Graphics 615 (Recommended - Dedicated GPU)
  • Diskspace - 300 MB (additional space for maps is required)


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