DungeonFog Support

Go Back

Welcome to our new HelpDesk

If you need anything while our new helpdesk is under contrsuction, please join us on discord or email us at support@dungeonfog.com.

 

Software System Requirements

Battlemap Editor

Browser Requirements

  • Desktop or Laptop Computer (mobile/tablets not support)
  • 8 GB of RAM
  • Chrome or Firefox
  • An Internet connection
    • Note - Temporary loss of internet will not interfere with map editing.

Supported Addons

  • Lastpass
  • uBlock Origin

Addons to Disable

  • Adblock Plus
  • ExpressVPN (VPN is fine, just not its associated browser plugin)
  • Greasemonky

Deios

Windows/Linux System Requirements:

  • Windows - Windows 10 with latest updates
  • Linux - Ubutu 20.04 LTS (virtualization not supported)
  • CPU - Intel Haswel/AMD FX-6XXX or equivalent RAM - 8 GB RAM
  • Graphics - Nvidia GeForce GTX 950m (Recommended - Nvidia GeForce GTX 1060 6GB)
    • Shader Model - 5.0
  • Diskspace - 300 MB (additional space for maps is required)

Mac System Requirements:

  • macOS - Big Sur 11.2.3
  • CPU - Intel i5 2017
  • M1 - Supported via Rosetta 2, native support in development
  • RAM - 8 GB RAM
  • Graphics - Intel HD Graphics 615 (Recommended - Dedicated GPU)
  • Diskspace - 300 MB (additional space for maps is required)

 

 

 

Be part of our community
Get feedback and support from our wonderful Discord community!
Ask question about Mapmaking, Tooling and and get valuable Tips and Tricks.
Join us now on discord